Lebanon's Ministry of State for Administrative Development Affairs (OMSAR) has launched Dawlati, an online portal that gathers government transactions in one place. The name means "My State" in Arabic, and the platform is meant to become the official single gateway to services from across the Lebanese public sector.
The launch sits inside a reform plan the ministry calls "Reinventing Government 2030." Its stated aims are to modernize public administration, speed up digital transformation, cut paperwork, and make dealings with the state more transparent.
Minister Fadi Makki said the plan rests on three connected pillars. First comes restructuring the public sector, including merging or closing some departments and adding new units. Second is a fresh human resources strategy to redistribute staff, attract talent, and build skills. Third, which he called the real starting point, is redesigning government services around what citizens and businesses actually need.
Every ministry will eventually connect to the platform, Makki said, so a citizen can begin on Dawlati and reach any government body from there. He described it as a single window for the country's administrations.
What the First 12 Services Cover
The opening phase went live with 12 digital services spread across four bodies: the Ministry of Tourism, the Ministry of Agriculture, the Council of the South, and the investment promotion authority IDAL.
On the tourism side, the services handle official certificates for hotels and other accommodation providers, restaurants and entertainment venues, travel agencies, and licensed tour guides. These permits are needed for businesses in the sector to operate, and they can now be requested online rather than in person.
A Faster Route for South Lebanon Claims
Makki said the ministry moved quickly to add a service for residents of South Lebanon. People affected by Israeli attacks can now file compensation claims through the portal, without traveling to the Council of the South to finish the paperwork.
Agriculture Minister Nizar Hani said his ministry has started shifting its own services online with the ministry's digital transformation unit, and that a large share are already available. He set out the scale of wartime damage to farming, saying 22.5 percent of agricultural land was directly hit and that cumulative losses since 2023 pass one billion dollars, according to Hani.
How Far Dawlati Reaches Next
The platform will grow in stages until it covers all state institutions, officials said. For now it runs with this first set of services across four bodies, which the ministry has framed as the base for wiring the rest of the government into one portal.
